Log in as

Networks: use the sign-in link from our team.

How will you use AffiliateOS?

Product

Monetization

Features

Platform

Publishers
Top offer now: Monopoly Go, $9.49 per install

Use cases: non-incentivized

Use cases: rewarded traffic

Advertisers

Test events are free. Verify each required event before you go live.

Verticals

Networks
Help

Developers

Pause animations

Help Center

Search by what your screen says.

Answers for publishers, advertisers and networks, with every screen, button and message named the way the product shows it.

Try

Looking for a reward? Contact the app where you found the offer. That app credits your reward, so only its team can check your balance.

01Getting started

Start with your role. Each path ends with offers running.

New here? What is AffiliateOS? What it does, in one page
Publisher

From invite to your first conversion

  1. 01 Request access Tell us about your app or site. We reply by email.
  2. 02 Open your invite link It works for 14 days. Set a password of 8 characters or more.
  3. 03 Create your postback secret Under Postbacks. We never send a postback without one.
  4. 04 Send a test postback It carries test=true, so your server can skip crediting it.
  5. 05 Send one real user through With their own sub_id, then find it in Flight Recorder.
Advertiser

From sign-up to a live campaign

  1. 01 Create your account Sign up, then add your app or site as a product.
  2. 02 List the events you'll pay for Each one gets a key, such as level_25, and a price.
  3. 03 Send a test event for each Test events are free. Each one turns Verified.
  4. 04 Add at least $50 Submitting needs a $50 balance. Funds are non-refundable.
  5. 05 Submit for approval Publishers can run the campaign once our team approves it.
Network

From demo to your publishers' first offers

  1. 01 Book a demo We set up your network with you. From $500 a month.
  2. 02 Sign in with the link from our team Our team sends it once your network is set up.
  3. 03 Add your publishers Copy each one's invite link. Links work for 14 days.
  4. 04 Connect the Network API Pull offers with your ak_ key and add your postback URL.

02Quick fixes

Messages your users might see.

The exact titles a player sees when a tap can't go through or the wall can't show offers, what each one means and what you can do about it.

Players see these pages inside publishers' apps, not yours. A tap we refuse never reaches your store page, so it can't cost you anything.

  1. After a tap

    “This offer isn't available for your account”
    Means
    Our traffic checks refused this tap. The offer itself is still live.
    Do
    Don't coach users around it. If you think real users are being refused, send us a few click IDs with times.
  2. After a tap

    “This offer isn't available in your state”
    Means
    The offer doesn't take players from the US state we placed the tap in. The tap never reaches the advertiser.
    Do
    Send the player's state as state=TX on the Offer API, and offers that exclude it are left out of your list.
  3. After a tap

    “This offer has ended”
    Means
    The offer is gone. Links outlive offers, so taps from cached walls and saved lists land here.
    Do
    Refresh your offer list and drop offers that no longer come back from the API.
  4. After a tap

    “Download a game”
    Means
    This game isn't taking new players right now, usually because its budget ran out or it left the listing.
    Do
    Nothing to fix. The player picks another game; the offer comes back on its own if it's listed again.
  5. After a tap

    “This offer is no longer available”
    Means
    The advertiser's side would not serve this tap: capped, paused or out of budget. The page shows no brand name, since the player may come from any app.
    Do
    Nothing to fix for one tap. If it keeps happening on one offer, refresh your list: it may be capped for today.
  6. After a tap

    “This offer could not be opened”
    Means
    We couldn't reach the offer's link just then. The page offers a Try again button.
    Do
    Ask the player to try again in a minute. If one offer fails for many players, send us the offer ID.
  7. On the wall

    “This offerwall link is invalid or expired.”
    Means
    The launch was refused: a signed link was reused, older than 5 minutes or signed with the wrong secret, or an unsigned link opened a wall set to Signed.
    Do
    Sign a fresh URL on your server for every launch. To let simple links open the wall instead, email us with your wall ID.
  8. On the wall

    “No offers yet”
    Means
    The wall has nothing it can show this player right now, for their country and device.
    Do
    Check that the country and platform you launch with match the player. Send country every time: without it the wall can't filter by location.

03Topics

Browse by topic.

15 topics

13 articles

Offers and the feed

Fetching offers, filters, multi-step offers, daily caps, email alerts and why an offer leaves the list.

10 articles

Hosted Offerwall

Opening the wall, simple and signed links, your currency, wall events and testing.

10 articles

Postbacks and conversions

Your postback URL, its parameters, signatures, tests, statuses and reversals.

04Troubleshooting

Start from the symptom. Each row starts with the likeliest cause.

Start here

A postback never arrives

First check. Is the conversion in your report? If it is, check for a postback secret: publisher postbacks are never sent without one. Networks: check your postback URL is saved under Workspace settings.

Conversion trace in the publisher dashboard: click, conversion and payout recorded, then the postback delivery failed after 3 attempts, with the reason.

Then open Reporting, Flight Recorder: each postback shows sent, failed or skipped_no_url, and its trace shows why.

Read the full guide

Start here, advertisers

An install wasn't tracked

First check. Open Event logs on the campaign and find the event. Events sent without a click ID, or with one that matches no tap, are logged as missing_attribution and never charged.

Store afos_click_id when the player arrives, and send it as clickId on every live event.

05Developer docs

For whoever writes the code.

Request and response samples for the Offer API, Top Offers Feed, Hosted Offerwall, postbacks, advertiser events and the Network API, checked against the API on , plus Markdown files your coding assistant can read.

Fetch offers in one call 
GET /publisher/offers?country=US
x-api-key: pk_your_key
Open developer docs Get the AI context files

Support

Still stuck? Write to us.

One address for every question: hello@affiliateos.ai. Put the details from this list in your first message so we can find the click or conversion without asking you for them again.

Contact support Email us instead

Put these in your message

  1. 01The email you sign in with
  2. 02Your role: publisher, advertiser or network
  3. 03The offer ID
  4. 04The click ID or action_id
  5. 05The time it happened, with your time zone
  6. 06What you expected to happen