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How-to Everyone

Use one login for several portals

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If your company has accounts in more than one portal, such as a publisher account and an advertiser account, ask us to link them. Your account page then lists the others under Your other portals, and one click opens any of them without signing out.

On this page

Before you start

  • You sign in as the account’s owner. Teammates with their own login can’t switch portals.
  • Each account you want linked is active, and you know which ones they are: your Publisher ID or Network ID from My Profile, and the company name on your advertiser Account page.

Steps

  1. Email us from the address on one of the accounts and list the others. Our team links them. A link holds one account per portal: one publisher, one advertiser and one network at most.

  2. Open your account page

    Publishers and networks open My Profile; advertisers open Account. The Your other portals card appears once a link exists.

  3. Choose the portal

    Each button names the portal and the account, such as Advertiser · Tidewater Games. Choosing it opens that portal’s dashboard, signed in as that account.

  4. Check it worked

    You land on the other dashboard without a sign-in screen. The account page there shows the same card, so you can switch back the same way.

Good to know

  • Each account keeps its own email and password. Linking doesn’t merge them, and nothing moves between the accounts: offers, reports and money stay where they were.
  • A grayed-out button means that account isn’t active right now. Hover over it to see why, for example “Account is pending”.
  • No Your other portals card on your account page means nothing is linked, or you’re signed in as a teammate.

Example: Tidewater Games buys installs of Harbor Blocks as an advertiser and also runs a rewarded app as a publisher. With the two accounts linked, its owner moves between Campaigns and Postbacks from the account pages, without a second sign-in.

Support

Still stuck? Write to us.

One address for every question: hello@affiliateos.ai. Put the details from this list in your first message so we can find the click or conversion without asking you for them again.

Put these in your message

  1. 01The email you sign in with
  2. 02Your role: publisher, advertiser or network
  3. 03The offer ID
  4. 04The click ID or action_id
  5. 05The time it happened, with your time zone
  6. 06What you expected to happen

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