Browse help topics
Fraud Defense and traffic quality
How taps are checked, what a refused tap looks like and traffic you may send.
- How Fraud Defense works Every tap is checked before it reaches the advertiser. Refused taps cost nobody anything, and users we reject are listed for the publisher with a plain reason.
- “This offer isn't available for your account” Our traffic checks refused that tap: the user is on your reject list, or the phone, address or browser is blocked. The offer is still live for everyone else.
- Held or rejected traffic: what it means for you A rejected user's conversions pay $0 and send no postback for 30 days. A held offer waits for our team. A conversion in review pays nobody until approved.
- Traffic you may and may not send Real people who chose to tap, inside the offer's targeting. No bots, no faked devices or places, no one person as many accounts. What each check looks for.
- Where incentivized traffic runs on AffiliateOS Incentivized users finish an offer for a reward from the app they found it in; non-incentivized users get none. Where each runs on AffiliateOS, and why.
Other topics
- Getting started 7 articles
- Account, team and security 8 articles
- Offers and the feed 13 articles
- Hosted Offerwall 10 articles
- Offer Links and click tracking 6 articles
- Postbacks and conversions 10 articles
- Reporting 5 articles
- Payouts, billing and funding 6 articles
- Advertiser campaigns 10 articles
- Running a network 3 articles
- Troubleshooting 8 articles
- Developer docs 3 articles
- Messages your users might see
- Glossary 41 terms
Support
Still stuck? Write to us.
One address for every question: hello@affiliateos.ai. Put the details from this list in your first message so we can find the click or conversion without asking you for them again.
Put these in your message
- 01The email you sign in with
- 02Your role: publisher, advertiser or network
- 03The offer ID
- 04The click ID or
action_id - 05The time it happened, with your time zone
- 06What you expected to happen
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