Browse help topics
Getting started
What each role does here, and the first steps to a first conversion or a live campaign.
- What is AffiliateOS? AffiliateOS is an offer platform. Advertisers pay per install, in-app event or sale. Publishers show the offers. We track, check and pay each conversion.
- Publishers: from invite to your first conversion Set up your postback secret before any traffic, send a test, pick how to show offers, then trace one real user from the tap to your server.
- Advertisers: launch your first campaign Create an account, list the steps you'll pay for, verify each one with a free test event, add at least $50, then submit your campaign for approval.
- Networks: set up your network and bring your publishers Sign in with the link from our team, add your postback URL, webhook secret and API key, then create each publisher, pick their offers and send the invite.
- Choose how to show offers Run a rewarded app? Start with the Hosted Offerwall. Build your own screen with the Offer API or Top Offers Feed, or have our team send you Offer Links.
- How money moves: click, conversion, postback, payout The advertiser pays for each step it prices. We match the step to the tap, send the publisher a signed postback and the publisher credits its user.
- How to get access Publishers request access and get an invite link from us or from their network. Networks book a demo. Advertisers sign up on their own and start a campaign.
Other topics
- Account, team and security 8 articles
- Offers and the feed 13 articles
- Hosted Offerwall 10 articles
- Offer Links and click tracking 6 articles
- Postbacks and conversions 10 articles
- Fraud Defense and traffic quality 5 articles
- Reporting 5 articles
- Payouts, billing and funding 6 articles
- Advertiser campaigns 10 articles
- Running a network 3 articles
- Troubleshooting 8 articles
- Developer docs 3 articles
- Messages your users might see
- Glossary 41 terms
Support
Still stuck? Write to us.
One address for every question: hello@affiliateos.ai. Put the details from this list in your first message so we can find the click or conversion without asking you for them again.
Put these in your message
- 01The email you sign in with
- 02Your role: publisher, advertiser or network
- 03The offer ID
- 04The click ID or
action_id - 05The time it happened, with your time zone
- 06What you expected to happen
Looking for a reward in an app? Ask that app's support. It credits your reward, so only it can see your balance.