Browse help topics
Offer Links and click tracking
Tracking links, your user ID and sub IDs, your own domain and what users see after a tap.
- Build a tracking link Open the offer under Offers, copy the link from its Tracking link card and put each user's own ID in place of {SUB_ID} whenever you show it.
- Pass your user ID and sub IDs on a tracking link Put your user's ID in
sub_idon every link; it comes back on every postback. Add up to ten values of your own assub1tosub10and they come back too. - What happens after a user clicks We record the tap, run our checks and send the user to the store or the offer with a click ID attached. Then we match the conversion and post it back to you.
- Use your own tracking domain with a CNAME We can serve your tracking links on a subdomain you own, such as track.pebble.example. You add one CNAME record; we issue the certificate and switch your links.
- Messages your users might see after a click Six pages can appear instead of the store or the offer after a tap. What each title means, why it showed and what you can do about it.
- Users in states or regions an offer doesn't accept Send country and state with your Offer API call and offers that turn the user away never reach the screen. At the tap, we refuse states an offer excludes.
Nothing in this topic is written for that role yet. Search the Help Center or write to us.
Other topics
- Getting started 7 articles
- Account, team and security 8 articles
- Offers and the feed 13 articles
- Hosted Offerwall 10 articles
- Postbacks and conversions 10 articles
- Fraud Defense and traffic quality 5 articles
- Reporting 5 articles
- Payouts, billing and funding 6 articles
- Advertiser campaigns 10 articles
- Running a network 3 articles
- Troubleshooting 8 articles
- Developer docs 3 articles
- Messages your users might see
- Glossary 41 terms
Support
Still stuck? Write to us.
One address for every question: hello@affiliateos.ai. Put the details from this list in your first message so we can find the click or conversion without asking you for them again.
Put these in your message
- 01The email you sign in with
- 02Your role: publisher, advertiser or network
- 03The offer ID
- 04The click ID or
action_id - 05The time it happened, with your time zone
- 06What you expected to happen
Looking for a reward in an app? Ask that app's support. It credits your reward, so only it can see your balance.