Terms of Service

Last updated: August 2, 2026

These Terms of Service (the "Terms") govern access to and use of the AffiliateOS platform, websites, applications, APIs, and related services (collectively, the "Service") provided by AffiliateOS ("AffiliateOS", "we", "us", or "our"). By creating an account, clicking to accept, or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

If you do not agree to these Terms, do not use the Service.

1. The Service

AffiliateOS is an operating layer for affiliate partnerships. The Service lets participating parties create and manage offers, approve and manage partners, track clicks, conversions, and attribution, configure rate cards and payout rules, exchange postbacks and webhooks, and view reporting derived from that activity.

The Service supports three account roles:

• Advertisers — parties who list offers and pay for qualifying traffic or conversions;
• Publishers — parties who promote offers and earn payouts for qualifying traffic or conversions; and
• Networks — parties who operate a desk of publishers and/or advertisers, including managing offers, approvals, rate cards, and payouts across their ecosystem.

Features available to you depend on your role, your plan, and the permissions granted to you by the account owner or, where applicable, by a network operating your desk.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for: (a) providing accurate, current, and complete registration information; (b) maintaining the confidentiality of your credentials and API keys; and (c) all activity that occurs under your account, including activity by team members you invite. You must notify us promptly of any unauthorized use of your account.

Account owners may grant team members scoped permissions. The account owner remains responsible for the acts and omissions of every user operating under the account.

3. Partnerships between users

The Service is a platform through which advertisers, publishers, and networks transact with each other. Except where we expressly state otherwise in writing, AffiliateOS is not a party to the commercial relationships formed between users. Offer terms, promotional requirements, payout amounts, and approval decisions are set by the relevant advertiser or network, not by AffiliateOS. You are solely responsible for the agreements you enter into with other users and for performing your obligations under them.

4. Acceptable use

You agree not to, and not to permit any third party to:

• generate, inflate, or attempt to generate fraudulent, incentivized (where not permitted by the offer), bot-driven, or otherwise invalid clicks, leads, installs, or conversions;
• misrepresent traffic sources, spoof devices or locations, cloak landing pages, or manipulate attribution (including cookie stuffing, click injection, or forced redirects);
• promote offers using spam, malware, deceptive claims, trademark bidding in violation of offer terms, or content that is unlawful, infringing, or harmful;
• scrape, reverse engineer, decompile, or access the Service to build a competing product, or use the Service other than through interfaces we provide;
• probe, disrupt, or circumvent security or rate limits, or interfere with the integrity or performance of the Service;
• use tracking data in violation of applicable law, including privacy, advertising, and consumer-protection law, or process personal data through the Service without a lawful basis and required notices or consents; or
• violate any applicable law, regulation, or third-party right in connection with your use of the Service.

We may investigate suspected violations. We may withhold, reverse, or claw back amounts attributable to invalid or fraudulent activity, and may suspend or terminate accounts involved in it.

5. Fees, payouts, and taxes

Fees for the Service, where applicable, are described at the point of sale or in an order form and are exclusive of taxes. Except as required by law or expressly stated otherwise, fees are non-refundable.

Payout amounts owed between users (for example, an advertiser's or network's payment obligations to publishers) are determined by the applicable offer terms, rate cards, and payout rules configured in the Service by the responsible party. Where AffiliateOS facilitates payout processing, we act on the instructions of the paying party. Conversions may be subject to validation windows, reversals for invalid activity, and minimum payout thresholds configured by the paying party. Each party is responsible for its own taxes, including any obligation to collect tax information from or issue tax documents to its counterparties.

6. Your content and data

You retain all rights to the content and data you submit to the Service, including offer creatives, campaign configurations, and tracking data generated by your activity ("Customer Data"). You grant AffiliateOS a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display Customer Data as necessary to provide and secure the Service, to prevent fraud, and to comply with law.

The Service is a shared platform: data about a partnership is visible to the parties to that partnership according to the visibility rules of the platform (for example, an advertiser may see spend, volume, and quality signals for channels running its offers). We may also derive aggregated or de-identified data from use of the Service that does not identify you or any person, and use it to operate and improve the Service.

Our collection and use of personal information is described in the Privacy Policy.

7. Intellectual property

The Service, including its software, design, and content (excluding Customer Data), is owned by AffiliateOS and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. No rights are granted except as expressly set out here. If you send us feedback, we may use it without restriction or obligation to you.

8. Third-party services

The Service may interoperate with third-party services (for example, app stores, measurement partners, or payment providers). Your use of those services is governed by their own terms, and we are not responsible for them.

9. Confidentiality

Each party may access non-public information of the other in connection with the Service. The receiving party will use such information only as necessary to exercise its rights and perform its obligations under these Terms, will protect it with reasonable care, and will not disclose it except to personnel and advisors bound by confidentiality obligations, or as required by law.

10. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access immediately if you materially breach these Terms, if your use creates risk or legal exposure for us or other users, or if required by law. We may also discontinue the Service or any feature with reasonable notice. Upon termination, your license to the Service ends; sections that by their nature should survive (including Sections 5–7 and 9–14) survive.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, AFFILIATEOS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT TRACKING OR ATTRIBUTION WILL BE ACCURATE IN ALL CIRCUMSTANCES, OR THAT ANY USER WILL PERFORM ITS OBLIGATIONS TO YOU.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) AFFILIATEOS'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID TO AFFILIATEOS FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY AND (ii) ONE HUNDRED U.S. DOLLARS (US $100). THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, YOUR BREACH OF SECTION 4, OR EITHER PARTY'S INDEMNIFICATION OBLIGATIONS.

13. Indemnification

You will defend, indemnify, and hold harmless AffiliateOS and its officers, directors, employees, and agents from and against any claims, damages, and expenses (including reasonable attorneys' fees) arising out of: (a) your Customer Data; (b) your promotion of offers or operation of campaigns; (c) your breach of these Terms or of applicable law; or (d) disputes between you and any other user of the Service.

14. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to conflict-of-laws principles. The exclusive venue for any dispute arising out of or relating to these Terms or the Service will be the state or federal courts located in Delaware, and each party consents to personal jurisdiction there. Each party waives any right to a jury trial to the extent permitted by law.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide notice — for example by posting the updated Terms on this page with a new "Last updated" date, or by notifying you in the Service or by email. Changes take effect when posted unless a later date is stated. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

16. General

These Terms, together with any order forms and policies referenced in them (including the Privacy Policy), are the entire agreement between you and AffiliateOS regarding the Service and supersede any prior agreements on that subject. If any provision is found unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to us must be sent to the address below; notices to you may be sent to the email associated with your account.

17. Contact

Questions about these Terms can be sent to legal@affiliateos.ai.